Privacy Policy

Privacy Policy

Introduction

At https://companion-care-brownsville-texas.primarycareaid.com (hereinafter referred to as “Companion Care Brownsville Texas,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://companion-care-brownsville-texas.primarycareaid.com), mobile applications, online services, and products offered by Companion Care Brownsville Texas. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications and services as an authorized user.
  • Visiting our websites linked to this policy.
  • Communicating with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information for various purposes. The types of data we gather include:

  1. Account Information: Details required to create and manage your account on our platforms.
  2. Payment Information: Transaction-related data needed for processing payments, including credit card details (masked), billing addresses, and payment history.
  3. Financial Information: Data related to your financial status or transactions, such as bank account information (if shared for direct deposit).
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens, to improve user experience.
  6. Location Data: Information about your geographical location, collected when you use our location-based services or when we need to deliver services tailored to your area.
  7. Feedback: Any comments, reviews, or responses you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased on our sites.

We obtain this data through direct user input, automated systems (like cookies and device identifiers), and third-party service providers who assist us in providing services.

Cookies

To enhance your experience and gather analytics, we use cookies, which are small text files stored on your browser or mobile device. Our cookies fall into three categories:

  1. Strictly Necessary: These cookies enable core features like secure login and account management.
  2. Preference: They remember user preferences for a personalized experience.
  3. Analytics: Used to collect statistics about website usage, helping us understand user behavior and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent reidentification.

Security Measures

Companion Care Brownsville Texas implements robust security measures to safeguard your personal information. These include:

  • Encryption of sensitive data both at rest and in transit.
  • Access controls and employee training to ensure secure handling of data.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on your location)

Different jurisdictions have varying regulations regarding individual data rights. Here are some common rights you may have:

  • Access to your personal data and its usage details.
  • Request for rectification if your data is inaccurate or incomplete.
  • Right to erasure (also known as the “right to be forgotten”).
  • Restriction on processing, allowing you to limit certain uses of your data.
  • Data portability, enabling you to obtain a copy of your data in a structured format.
  • Objection to direct marketing communications.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

Companion Care Brownsville Texas reserves the right to update this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage users to review these updates regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions about this policy, please contact us: